ECB6200 Firmware Upgrades

Due to the different number of hardware versions released for this product 2A, 2B, and 2C please contact us here and be sure when asking for the latest firmware upgrade to include your hardware version in the description of your problem field. 

To determine the hardware version of your device please look at the FCC sticker on the back of the device and look near the bar codes for the letters "H/W:" Please see the image below to know where to look. 


If you have any further questions please let us know.

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  • I checked with ActionTec and they said the latest version of the firmware (as of March 22, 2020) depends on the hardware revision. The hardware version is marked on the bottom of the device next to the serial number, and is marked "H/W."

    According to ActionTec support staff, H/W: 2A shipped with firmware and will need to upgraded. You have to request from them through their tech support page.[1] There was no mention of H/W: 2B. For H/W 2C, what I bought on Amazon Feb. 2020, they shipped with the latest firmware and don't need to be updated. Mine shows, which support said was the latest.

    [1] (see HTML form at bottom of page)

    See a guide to connecting to your ECB6200 administrator interface here:

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  • Brad,

    Please take a look at our updated article and let us know if you have any further questions.

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  • Thanks -- this is helpful, as it's better to have some information on the status of the hardware revisions.

    Still, can you post the most recent firmware version numbers (and release dates) in a table or list here? We should be able to compare our devices' current version with the most recent version, without opening a support ticket.


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