How to access the WCB6200Q GUI to configure settings?

The default IP is http://192.168.99.254 or http://myextender if the Extender has not yet been connected to a modem or router.

NOTE: If the Extender has already been connected to a modem or router then you will need to access your modem or router to find the IP address it provided to the Extender.

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31 comments
  • My extender has been connected to the modem for almost a year. I need to change the channel it is using (1 for 2.4g and 157 for 5g), because everyone in the neighborhood is using those, and the fire stick doesn't like 157. I used Acrylic Wifi to figure this out.

    So I changed my modem to 4 and 36 (Motorola Arris Surfboard). But the WCB6200Q did not change. When I go into the settings, it will only pull up the Motorola (which is weird, when I'm connected to the Actiontec, not the Motorola, right?). How can I change the Actiontec's channels without disconnecting it from my network?

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  • Nevermind, I just found the correct IP address within the settings of the Motorola!

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  • I have the NCS version, did firmware update and working fine. My question is does the Verizon branded firmware have multiple wireless network SSIDs/options available as does this NCS unit? The NCS unit I was able to sync the G1100 wireless password following the instructions , but the SSIDs were appended with "EXT". Verizon advertises their unit uses identical SSID, is that true? Bottom line, is the NCS version more flexible, as it costs 50% more than Verizon unit with best prices I'm finding

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  • The Verizon unit only supports 1 ssid each for the 2.4 & 5 Ghz networks. The verizon branded unit will copy the name to both bands for the MI424WR since that router only supports 2.4 Ghz. The Verizon branded unit will add 2.4 & 5G to the names to identify the bands. Unsure on the G1100, you would need to contact Verizon in regards to how the WCB6200Q functions with that router.
    Since the NCS unit is designed to work with most routers via WPS it adds the "EXT" to the name so customers can identify that it is the Extenders wireless network. The SSID's can be managed within the GUI settings by the user. The NCS unit can be configured for up to 8 (4 each 2.4 & 5G) SSID's.

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  • Thanks for quick reply. The multiple SSIDs is a nice feature.

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  • How do I access my gui settings?

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  • Susan.

    Are you following the steps above? Do you have the model number WCB6200Q?

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  • How do you access the GUI when not connected to the router? I'm troubleshooting a problem and want to access it, disconnected - only Ethernet connected to my pc. It seems to insist that it's ip address is 192.168.1.x (from my router). If its not connected to my router, I can't talk to it. I've tried hard resetting it, but didn't change anything. 192.168.99.254 does not work anymore (seems like it did out of the box).

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  • Mike,
    If it is not connected to a router and it has been reset to factory defaults then 192.168.99.254 is the correct IP to access the GUI via Ethernet, you will not be able to connect via wireless to the WCB6200Q. You also need to configure your computers Ethernet adapter to the same IP range. You may need to disable any firewall or security program on the computer. Make sure the network connection is listed as a private network and not a public network.

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  • PLEASE tell me how am I supposed to do this? I have looked EVERYWHERE! My SSID's. There are 4 SSID's for each Range. Do I turn each one on and make them all the same like boo234 and name all 4 that same name for the 2.4 and the 5 of do I just name the 1st SSID and the rest are off but will help the one SSID boo234. Can I name it the same as my Router or do I name it with a -EXT at the end. For example. If my Router 2.4 is Sunny, Do I name the SSID for the Actiontec 2.4 Sunny or Sunny-EXT or Something completely different? Again, do I do it for all four available SSID's for the 2.4 range or just the first SSID available? Please HELP! Thanks much

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  • T D,
    Typically, people only use a single 2.4 & 5G network. Some create additional networks for guests. It will be dependent on what your requirements are as to how many SSID's you enable. The 2.4 network is usually for legacy devices that don't support 5G connectivity.

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  •  Thanks for the reply above

    A> Is there a way to give the Extender a Static IP? I can't find a place for that on here and it changes it's own IP daily so if I want to log into the GUI, It's a PITA to have tologin to my Router to see which IP it's giving the WCB6200Q today.

    B> and can you tell me what the Default is for "Basic Setup"? Wireless radio: ON or OFF?
    SSID Enable: ON or OFF?
    SSID Broadcast: ENABLE or DISABLE?

    AND are they THE SAME for Each of the SSID's? Thanks much

    I don't want to Reset it to Factory Defaults to find this info out but I need it and I can't find the answer anywhere on the net in Images nor Videos so can you please tell me? Anyone Please? Thanks in Advance

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  • TD,
    A) You can only change the default IP (192.168.99.254) to access the GUI when it is NOT connected to a MoCA network. It will still get an IP from the router once connected to a MoCA network. You may be able to assign a static IP via your router if it supports IP address reservation.
    B) Depending on the firmware controlling the unit it is typically ON for both radio's and SSID broadcast. Some ISP devices have the radios disabled by default.
    The ssid's will be the listed on the sticker on each unit identifying the names.

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  • I'm having problem with this extender and both links that you have listed don't work.

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  • Xevran,
    Where was the product purchased?
    If you are having issues you can call our support at 8884360657 for troubleshooting.

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  • I have a Verizon branded WCB6200Q. I can't seem to access the device using the auto assigned MOCA or the factory default settings. The 2.4 and 5 wireless networks appear available but the password provided on the back of the device does not seem to work. I have a an actiontec modem router that states it will support this extender. I also can't connect using a direct ethernet cable. Suggestions? Thanks. - not sure of the IP address to access...

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  • Paul,
    Like the information above states the default IP is not valid if you have already connected the Extender to a router or gateway on a MoCA network. You will need to log into your router to find what IP address was assigned to the Extender.
    Since it is a Verizon branded unit for all further support you would need to contact Verizon support for additional help.

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  • I have extender WCB6200Q for my Airbnb suite attached to my house. The extender is physically in the suite attached to coax. Great so far -- I found the IP address through my Verizon Fios router, set up two renamed guest channels, one for 2.4G and one for 5G with new passwords. Now I don't want any Airbnb guests to muck around with the settings. Is there any way a guest could know or find the IP address, or would it revert to the default IP address if disconnected? I understand I can change the admin password but the serial number is of course visible on the label so a guest could undo that if they can access the IP address. Should I put the extender in a lockbox so guests can't see the labels, AND change the admin password just to be on the safe side? Thanks!.

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  • dpfromva,
    A guest can find the IP by doing an Ipconfig command on their computer. There is no way to prevent that as it is standard network protocol to identify the network a computer is connected. You can change the admin password, however, all the guest has to do to bypass it is to hard reset the unit which will put it back to factory defaults which match the label. Your best option is to place the device where your guests will not be able to physically access the unit. A closed box is not a good solution unless it has good airflow to allow the unit to stay cool.

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  • I have installed the WCB6200Q to my FIOS network w/ the G1100 as my primary router. I used the WPS setup to mirror my network. It seemed to set up properly. I have SON activated on the G1100. The extender doesn't show up on my Windows 10 network. In fact, I cant see the extender in active devices listed in the router GUI. I'm not sure what to look for or how its listed. The signal seems to be stronger in that part of the house which would suggest its working. How do I know if its active? How do i know if its configured correctly? How do I access the GUI if I cant find the IP address? Any help would be greatly appreciated.

    Thank you !!!

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  • Randy,
    If the WCB6200Q is not showing in your routers connected device list then it does not have a MoCA connection on the network. Make sure the coax light is lit. If the coax light is lit then there is communication going from the router to the extender but not from the extender to the router. This is typically due to a splitter or filter blocking traffic.
    You can use the links below for additional assistance.
    https://actiontecsupport.zendesk.com/hc/en-us/articles/115000505326-How-to-access-the-WCB6200Q-GUI-to-configure-settings-
    https://actiontecsupport.zendesk.com/hc/en-us/articles/115000616926-Where-can-I-get-more-information-or-help-on-the-WCB6200Q-

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  • Thanks. My Coax light is on, flashing green to solid green intermittently. I'm not sure if it appears in my router. What would it be listed as, WCB200Q? I am using the supplied splitter that came with the device.

    Thanks  .. Is it the last one .. the bridge?

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  • Randy,
    That is not the Connected devices list, it is the Network connections list.
    Nothing is showing under the Coax or MoCA fields which means your router is not seeing the Extender on the network. This means there is no signal traveling back from the Extender to your router over the coax. The coax light on the Extender flashing indicates it is trying to communicate with a MoCA device but unable to find one.

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  • I found it on my network. It shows up as FNE6200Q.  It appears I have it configured per the instructions.  I located the IP and can connect to the GUI through my browser.  When I connect to my 2.4 network, the performance is horrible, the speed is a joke.  It also lists a 2.4-5 g network as well.  I'm not sure where that came from.  When I connect to that, performance is normal but im not going to switch all my devices to that network.  What a pain.  I thought it was supposed to mirror my original confirmation and be a seemly process.  Not so much.  Overall this is a pretty horribly engineered device.   

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  • Randy,
    The WCB6200Q has both a 2.4 & 5 GHz wireless radios built-in.
    When connecting your devices to the radios make sure the network connections on computers are set to private and not public connection.
    The WCB6200Q will automatically configure to an Actiontec router but may not auto-configure to other manufacturers' routers.
    Typical wireless connection issues are caused by one or more of the following problems

    1:The wireless adapter/computer is not properly configured to join the wireless network. (This means the adapter is not configured for the proper wireless security type or with the proper security key)

    2: Environmental issues( this is caused by A: Radio frequency interference caused by wireless devices in the 2.4Ghz range such as cordless phones, satellite systems, microwave ovens, anything producing a wireless signal at 2.4Ghz. B: Electromagnetic interference caused by having the modem/router too close to electrical powered devices such as Monitors, stereo speakers, etc. C: Structural interference caused by physical things such as concrete/brick walls, heating, and ventilation ducting, metal piping, stucco walls, etc.

    Possible solutions..

    1) Change the channel the modem/router transmits and receives the wireless signal on for interference issues.

    2) If you detect the signal with no issues but can't connect turn off security on the wireless and check the connection. If the device still doesn't connect it is an issue with the wireless device. If it does connect without security then the wireless device is not configured correctly to join the secured network.

    3) Relocate the modem/router/extender to a new location in the house or bldg., for signal strength issues.

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  • I have the WCB6200Q Extender. I installed it to my network, no problem. It returns pings and is connected. My problem is that I cannot get to the Logon GUI by typing the Extender's DHCP IP address into my browser. I get the static page of my ISP (Setup, Wireless-Setup, Advanced Setup), not the GUI.

    This is the second Extender for my network. The GUI Logon for my first Extender is available.

    What am I doing wrong?

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  • Concerning my previous posted question:
    -------------------------------------------------
    I have the WCB6200Q Extender. I installed it to my network, no problem. It returns pings and is connected. My problem is that I cannot get to the Logon GUI by typing the Extender's DHCP IP address into my browser. I get the static page of my ISP (Setup, Wireless-Setup, Advanced Setup), not the GUI.

    This is the second Extender for my network. The GUI Logon for my first Extender is available.

    What am I doing wrong?
    ------------------------------------------------------
    ***Please delete it. I resolved my issue. User headspace. LOL

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  • Tony,
    Thank you for the update. If you have any further issues please let us know.

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  • I bought the wifi extender from Verizon. I hooked everything up using the coax cable and everything seems fine. There was a new wifi network name and i connected to it using phones and computers. I disconnect and connect multiple times to test the internet speed. I also tried using ethernet ports to test it out. Using Verizon speed test it read my download speed but froze up on the upload speed. When i took out the ethernet cables and checked the wifi, the ssid from the extender is gone. None of my devices detects the new wifi. The only way to get internet is through ethernet port. Please help

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  • Sang,
    Unfortunately we can not provide assistance on the Extenders provided by ISP's. You will need to contact Verizon for support on that device.
    If the Verizon router supports MoCA then the Extender should automatically configure the wireless settings to the routers wireless settings.

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