Make sure the Power and DSL lights are solid green
Connect a computer via an Ethernet connection
Open your browser and type in 192.168.0.1 in the address bar and press enter, this will bring you back to the modem configuration page, click on manual setup or quick setup, click on next, select the connection type, input your ISP username and password(if required) and click apply, click on advanced setup, click on broadband settings, enter your VPI/VCI values then click apply. you should now have internet access.
Actiontec Support
Comments
Did this. Using ppoe logins for century link.. nothing.. modem was working but kept kicking me off first weekly. Then every other day, now twice a day over 9 week period.., then I couldn't login to router today with my login data, so I reset it... trying to reconfigure not getting anywhere. Ps century link sux
Samantha,
This appears to be the same issue as in the FAQ below.
https://actiontecsupport.zendesk.com/hc/en-us/articles/360002611091
This is an issue with the Centurylink service that you would have to have CenturyLink fix for you.
My problem is I can’t get it to go to the main menu via Ethernet without internet what do I do
Heranda,
You do not need an internet connection to access the gateways web interface. If you typing in the default IP address in your web browser and not getting the gateway's interface. please call us so we can troubleshoot your unit better.
Hello, I seem to be having issues connecting with Frontier. I'm not sure if it's using DHCP or PPPoE, and I'm not sure how to even check, let alone if I need a USRN or PW?
Lana,
Only Frontier can tell you that information.
Hello, every since I have a Frontier Router GT784WN installed in my home, I have yet to be able to access it through my Browser. No matter what browser I use or what IP address that Frontier has told me to use, or that I have found on the internet. I have spent lot's of time on the phone with them, and they are of NO help at all. They could not even change my user name and password remotely, because they did not know the criteria, and ended up locking my account up. After a 3 hour phone call. It has been a NIGHTMARE. I'm disabled, and this is too much. I'm using a Samsung Galaxy S8, and I have tried browser's, Google Chrome, Dolphin, and Fire Fox... I would be so grateful for any help...
Diana,
Unfortunately, we can not provide any support on the Frontier units.
The default IP should be 192.168.1.1 unless it was changed by a user or the ISP for some reason. Typically, Firewalls and browser security settings are the main cause of failure to access the interface of the units. It is best to try accessing from a wired computer. If you continue to have further issues you will need to contact Frontier at 8009218101.
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