Why can't I access the GUI?

Access to the GUI is limited by the ISP. For access, you need to contact the ISP that provided the device.

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4 comments
  • My WEB3000N worked great until I upgraded my FIOS internet for a new Gigabit router. Now I cannot access the GUI from a browser either by IP or web address. The new FIOS router is a G3100. Please help.

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  • David M,
    If the coax light is lit then you will need to access your router to find out what IP address the router assigned to the Extender.
    Depending on the firmware of the Extender it may not work with your new router.

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  • Thank you, the coax light is lit, but the router has not assigned it an IP address. Is there a way to upgrade the firmware?

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  • David,
    What is the first 4 letters of the serial number and what firmware is currently on the unit?

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