Our support team has created a document that contains a list of all of our current and legacy devices and their latest firmware. You will have to download the attached document to check for an upgrade for your device.
How do if read this document?
- You have to find your model number down the left side of the page in the blue sections
- If your Model number is NOT on this list you will need to contact the ISP for firmware updates.
NOTE: If the firmware version number is RED this would indicate a recently released update. Once you see that a new upgrade is available at that point you will have to navigate to the product page for that device and find the "Firmware" section and follow the steps there to download and install that update. If you are still having troubles locating a firmware or a device let us know below in the comments section.