Powerline Network Adapter 500 Series Firmware Upgrades

There are currently no firmware upgrades for these devices.

Was this article helpful?
2 out of 7 found this helpful

Comments

5 comments
  • I'm constantly being told I need to update the firmware on the powerline adapters because of the intermittent internet connection drops all day long. since there is no firmware upgrades, whats the next option?

    0
    Comment actions Permalink
  • Who is telling you to upgrade your powerline firmware? What model do you have?

    0
    Comment actions Permalink
  • my company IT department and ISP, because it keeps dropping internet. my wife is directly connected to the modem/router upstairs never has this issue but i'm connected via the Powerline Network Adapter 500 Series downstairs and it drops randomly throughout the day everyday.

    0
    Comment actions Permalink
  • Cornelius,

    As the article states there are no firmware updates for this device. If you are dropping a connection with your device this could be because of several different issues.

    1. Are the power line adaptors on the same side of the fuse box? the signal sent from the router usually has an issue crossing over to the other side of the fuse box.
    2. Since the internet signal is sent over the power lines in your home any electrical device plugged into the same circuit on the same fuse as your home plug device can cause interference.
    3. The wiring in your house can cause interference depending on its age.
    4. These devices have been discontinued for several years now. So I there will be no firmware upgrades released.

    I would recommend you look into using some of our Moca Network adaptors if you are NOT using a satellite internet provider.

    0
    Comment actions Permalink
  • Cornelius, the problem I was having was fixed by assigning the Powerline adapter, that is connected to the router, and the Powerline adapter, that is plugged in to extend the network, with different IP addresses. If they are both assigned 192.168.0.254, for example, each time you try and access the web management page there's no telling which adapter you will be configuring. By assigning unique IPs, you can turn off the WiFi for the adpater that is connected to the router, I'm assuming your router has WiFi broadcasts, and only enable the WiFi for the adapter that is plugged in to extend the network. Hope this helps you as much as it helped me.

    0
    Comment actions Permalink

Please sign in to leave a comment.