How do I find my wireless password?

Most Actiontec devices have the default wireless password printed on the sticker on the back of the device. However, if you have accessed the router's GUI (Graphical User Interface) and changed this password you will have to find the user manual for your device. Add locate the sets to find/change your wireless password because depending on your device, the steps may vary. If you are unable to find a manual for your device let us know in the comments below.

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14 comments
  • I do not remember my user password.

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  • When you say user password what do you mean?

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  • the password to allow my computer to log into the router

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  • Ok, When and where did you get your Actiontec? Also what model is it?

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  • GT784WN I have a new device and I do not remember the password

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  • best buy about 4 years ago I think. I have tried to download the manual with no success. are you still with me ? thank you I will try. Call back if unable to fix.

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  • By default, those units don't have a default username and password set on them. Since you cannot remember the username and or password to access the GUI of the unit we will have to restore your device to defaults. Because there is no other way to recover that password.

    If you are comfortable with restoring your device to defaults on your own please copy the steps from method 1 from the link below on how to restore your unit to defaults. Then just reconfigure your unit for internet access just like you did when you got it brand new.

    https://actiontecsupport.zendesk.com/hc/en-us/articles/115000507806-How-to-restore-the-GT784WN-to-factory-default-settings

    If you would like help to restore it to defaults and reconfigure it give us a call at the support center. Our number is 1-888-436-0657. Then we will walk you thru it.

    But before you restore it to defaults there are some pieces of information you will need to have from you ISP so you can get back online. You will need to know:

    1. Who your ISP is.
    2. What your type of DSL account you have? PPP or DHCP or Static IP
    3. If you are PPP we need your PPP username and password. Which only your ISP can give you.
    4. If you are DHCP we just need to know that.
    5. If you have a static IP we will need all of your Static IP Information.
    6. What your VPI and VCI values have to be set to. Again only your ISP can tell you.

    If you have more questions let us know. We will be glad to help.

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  • Where are you trying to get the manual from?

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  • Since your device is 4 years old there is no free phone support. So if you call they will have to charge you 19.95 for phone support.

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  • I have forgotten my WiFi password to access the WiFi from my phone. I have the Actiontec DSL modem GT784WN. My Amazon Fire TV stick is connected to it because it remembers the password. I no longer have a computer. How can I change my password?

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  • You must have a PC/Laptop that can be wired directly to the gateway in order to access the GUI of the gateway to change your wireless password. Please follow the steps in the FAQ below to be able to change your wireless password.
    https://actiontecsupport.zendesk.com/hc/en-us/articles/115000552223-How-to-change-the-wireless-name-or-wireless-password-on-the-GT784WN

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  • I have configured my actiontec GT784WN. I just bought it. When we hooked it up my daughter hooked it up and it worked right away. So we didn't do anything else just started using it. But it was slow and reloaded or just wouldn't connect very well. So after my daughter went home I attemped to go thru the setup. It sort of worked but I was having trouble with my century Link line. couldn't receive or make calles. Went to a neighbor down the road and called in to report the bad line. Talked with Earnie, very knowledgeable. Plus he knows the history. I connected good enough to attach my cell phone and talk with him. So he was taking me thru the ActionTec setup. we got to a point where he asked me to reset the router. I said won't that disconnect us. he said go ahead. well it disconnected us. so i've been working on the modem trying to get it set back up. I got it far enough to connect to actiontec and google. but no other devices will connect. It keeps asking me for a security password. what is the security password or how do i turn it off?
    I don't ever remember adding a security password. So what is it? My cell phone can't connect without being able to have it recognze the system.

    while I'm having trouble with my land line and I live out in the country so my cell won't work. I have no way to talk to a tech. so thought I would try chat.

    Help

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  • Oh my telecom is Cenury Link. Earnie the tech there I've been lucky enough to get twice. thanks, wade

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  • Wade.

    You would need to call us so that we can walk you through the setup. Once Centurylink had you restore the unit to defaults it set the default wireless SSID and default wireless password back on your wireless connection. these setting should be found on the sticker on the bottom of your unit. More help articles for you unit can be found by following this link.

    https://actiontecsupport.zendesk.com/hc/en-us/sections/115000101583-FAQs

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