How to reset the Transmitter and receiver to factory defaults

To reset the Transmitter and Receiver to factory defaults push the Menu button 5 seconds, then release, your TV will display the device are resetting to factory defaults. After the units reset and reboot they should reconnect automatically and display your audio and video again.

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  • TV displays Verify HDMI is connected and video source power is on, they are.

    Transmitter has orange power light on and no light on link

  • Vecolman37,

    An orange link light on the transmitter indicates one of the following.

    1. No HDMI Input on Transmitter. Make sure the HDMI cable from the source device is connected into the HDMI Input port on the transmitter.

    2. The source device is not powered on. Make sure the source device is powered on.

    If the source device is powered on, then try a different source device like a dvd player, computer or game console. If you have the same issue with multiple source devices then the HDMI port could be bad on the transmitter and it would need to be replaced.

  • I have this problem after three years of uninterrupted service. I have tried reconnecting the HDMI and have verified that it is not a bad HDMI cable. Are there any other procedures I can troubleshoot or can I order just the transmitter as the receiver is not indicating any problems.

  • Tom,

    Without more details about the exact issue and error messages you are receiving we can not provide specific troubleshooting steps.
    If either the Transmitter or the Receiver are bad then both need to be replaced.

  • MWTV2TX is transmitting but MSTV2RX is not receiving link. Has work for the past year or so, but stopped recently. Unplugged, reset, moved units so they are next to each other, but no link. What do you suggest?

  • Michael,

    Unfortunately, you did not provide enough information to assist you. Please go to the link below and fill out the support request form. Please include any messages that are being displayed on both tv's.

    http://support.actiontec.com/email_support/support_form_2.php

    You can also check the FAQ's at the following link to help troubleshoot your issue.

    https://actiontecsupport.zendesk.com/hc/en-us/sections/115000133046-FAQs

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