How do I Configuring Port Forwarding on the MI424WR Rev. I Router

The following procedure details the steps needed to correctly configure a pre-configured or custom port forwarding rule for your MI424WR Rev. I FiOS Router with firmware revision 40.19.22 installed.

You will need the following items to complete this process:

  • Computer/device Hostname or IP address (if using a static IP address).
  • The port numbers and protocols needed for the game, service, or application being forwarded.

Create a Pre-Configured Port Forwarding Rule

  1. Connect a computer directly to the Router with an Ethernet cable.
  2. Type the LAN IP address into the web browser’s address bar and press Enter on the keyboard. The default LAN IP address is 192.168.1.1, the default username is “admin,” and the default password is “Password1.”
  3. Click Firewall Settings at the top of the screen.
  4. Click Yes in the warning screen.
  5. Select Port Forwarding in the next screen from the menu to the left.
  6. In the first drop-down list under “Create new port forwarding rule,” select either a specific device by its Hostname and current LAN IP address, or select Specify IP.
  7. If you selected a device by its Hostname and current LAN IP Address, continue to step 8. If you selected Specify IP, a new text box appears. Enter the LAN IP address of the device to which you want to forward the ports in the text box. 
  8. In the second drop-down list, a basic list of pre-configured rules will be displayed. To see all the pre-configured rules, select Show all Services. Click the drop-down list again to see the complete list.
  9. Once any pre-configured rule is selected, the port numbers opened after you apply that rule will appear.
  10. Click Apply to save the new rule.
  11. The new rule should now appear in the “Applied Rules” section of the Port Forwarding screen, with “active” displayed in the Status column. If “inactive” is displayed, click Resolve Now to refresh the screen. If the rule remains inactive, contact Verizon for support.

Create a Custom Port Forwarding Rule

  1. Connect your computer directly to the Router with an Ethernet cable.
  2. Type the LAN IP address into the web browser’s address bar and press Enter on the keyboard. The default LAN IP address is 192.168.1.1, the default username is “admin,” and the default password is “Password1.”
  3. Click Firewall Settings at the top of the screen.
  4. Click Yes in the warning screen.
  5. Select Port Forwarding in the next screen from the menu to the left.
  6. In the first drop-down list under “Create new port forwarding rule,” select either a specific device by its Hostname and current LAN IP address, or select Specify IP. 
  7. In the second drop-down list, select Custom Ports. Two more drop-down lists will appear. 
  8. In the third drop-down list, select the protocol you want to use. Options include TCP, UDP, or Both.
  9. In the fourth drop-down list, enter the port numbers. To enter more than one port number, separate the numbers with a comma (example: 80,433,8443). To enter a range of ports, type the first port number, followed by a dash, and then the last port number (example: 80-90, 100-205).
  10. Click Apply to save the new rule. If you run out of room in the fourth drop-down list for port numbers repeat steps 6-10.
  11. The new rule should now appear in the applied rules section of the Port Forwarding screen, with “active” displayed in the Status column. If “inactive” is displayed, click Resolve Now to refresh the screen. If the rule remains inactive, contact Verizon for support.

Notes
The Router has a list of built-in, pre-configured rules already set up for many popular games, applications, and services. You should check the list before configuring a new port forwarding rule.

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Comments

19 comments
  • I tried all permutations of firewall settings; including setting it to Minimum security (pass all traffic) and also DMZ. I did not see any difference in behaviour. I am suspecting firewall configuration simply has no effect. I would like someone who observed otherwise to comment.

  • Bsr Sharma,
    What are you trying to setup?

  • I have an Asterisk box sitting behind the Actiontec router (connected to my cable modem). The software is AsteriskNOW-1013-current-32. https://www.asterisk.org/downloads/asterisknow

    I am testing it with a softphone (MicroSIP3.18.3 https://www.microsip.org/) and also with an Analog Telephone Adapter (ATA) from ObiHai ( http://www.obihai.com/product-primer ).

    I can not set up either phones (nor make calls). The setup works perfectly with a D-Link DI-524 router or a Cisco-Linksys WRT120N (both default settings).

    Thank you.

  • If it matters, my firmware is 52.0.7

  • What is the IP address your Asterisk box getting from the Actiontec?

  • Asterisk is 192.168.1.4

    Actiontec is 192.168.1.1

  • is that IP address statically set on the device or is it getting it from DHCP

  • No, it is dynamic (DHCP from Actiontec)

  • Do you have any other custom firewall setting enabled? Also, do you have DMZ hosting turned on for that device? What is the firewall currently set to? Are you using the hostname for that device when creating the rule or are you using the IP address? Does the device show up in the device name drop down?

  • 1. I do not have any other firewalls (besides default Windows firewall on PC)
    2. Both Asterisk and PC have default settings (No DMZ hosting turned on)
    3. The only firewall settings I am aware of are: The default firewall settings of Actiontec and default firewall settings of Windows (I am not aware of any settings on Asterisk).
    4. Since firewall settings on Actiontec did not seem to make a difference, I tried passing all traffic (i.e. no firewall) and also keeping Asterisk in DMZ; But it made no difference. I still can't access Asterisk in any way.
    5. Most importantly, if the Actiontec router is replaced by a D-Link or Cisco-Linksys router, all problems go away without touching anything.

  • Sorry, what I was asking is are any of those setting set in the MI424WR. Since there seems to be some confusion. What I would recommend is that you call Verizon for support on this device then ask them to do a conference call with our Tier 3 support. So they can get to the bottom of your issue.

  • 1. The MI424WR Rev. I is in factory reset mode. No custom settings.
    2. I am not with Verizon anymore. I am using the device as a router/firewall with a cable modem.

  • Where did you get the 52.0.7 firmware from?

  • I received it with the Actiontec router from Frontier.

  • Is your firewall currently set to Typical Security (Medium)? Is the custom port forwarding rule showing as active on the port forwarding page? What is your public IP address? and which ports are you forwarding? If you wish to not give out that information in a public forum you can fill out or technical support request form found here.

    http://support.actiontec.com/email_support/support_form_2.php

    If you choose this option please give them the following information
    Model number
    firmware version
    ports that need to be forwarded
    and any other information you want to give them.

  • 1. Yes, set to Typical Security (Medium)
    2. This is what I have in Port Forwarding page:

    Port Forwarding

    This feature enables applications (Games, Webcams, IM & Others) by opening a tunnel between remote (Internet) computers and a specific device port inside your local area network(LAN).

    Create new port forwarding rule:

    Add

    Reset

    Cancel

    Advanced >>

    Applied rules:
    Networked Computer / Device Applications & Ports Forwarded WAN Connection Type Status Delete
    localhost
    127.0.0.1 CWMP Service
    Tcp Any -> 4567 All Broadband Devices Active

    Delete

    Resolve Now

    Apply

    Refresh

    3. Public IP: 73.67.246.243

  • When I use the tool PortQryUI and scan your public IP address it shows that port is open and listening. which tells me you have correctly forwarded the ports in the router's interface and it is allowing the traffic thru.

  • Is there any way you can test if you can access the asterisk box at 192.168.0.104?

    My Actiontec router is 192.168.1.1; I have created a subnet using a Cisco-Linksys WRT120N at 192.168.0.1 (just to access asterisk, internally , on the subnet). If you can access the asterisk web page, then I can remove the Cisco-Linksys router.

  • There is no way for me to test that, unfortunately.

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