Tech Support

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Last activity December 29, 2020 22:11
Member since January 13, 2017 21:36

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Tech Support commented, December 29, 2020 22:11
Jeremiah There is no documentation on what each of the settings is for other than what is in the user manual.
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Tech Support commented, December 29, 2020 16:33
Please take a look at our product found here https://www.screenbeam.com/products/home-networking/wcb6200q/
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Tech Support commented, December 29, 2020 16:28
Im sorry to say this but not everything sold on Amazon is sold by an authorized reseller. I am going to create a ticket for you. Because this is not going to be a short discussion.
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Tech Support commented, December 29, 2020 16:22
I understand what you mean about the seamless as you move about the home. But No that is not how your WCB3000N works. If you had one that was made to work with the Verizon network and had a Verizon...
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Tech Support commented, December 28, 2020 20:50
I would never have two devices broadcasting the same wireless SSID. That is not how they were designed to work. They should have their own SSID. These are wireless extenders not wireless repeaters.
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Tech Support commented, December 28, 2020 20:36
Jeremiah, There is no documentation on about that firmware as it was made for the ISP Cox Communications only. They are the only ones who would have documents for their firmware and what the corre...
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Tech Support commented, December 28, 2020 18:29
Keith, The firmware that you have provided for your WCB3000N, looks to be that one of a device that was made to work with only the ISP (Internet Service Provider) Time Warner. The unit itself coul...
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Tech Support commented, December 28, 2020 18:06
What firmware do you have on those devices?
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Tech Support commented, December 03, 2020 17:21
David, There's no plan to address this issue at the moment. Please check back later or sign-up to receive updates from our support site located here. https://retailsupport.screenbeam.com/hc/c...
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- Edited December 03, 2020 17:22
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Tech Support commented, November 23, 2020 15:50
Official comment
Steven, Here is the support page for your product. The support page has been moved to here https://retailsupport.screenbeam.com/hc/categories/360004446311
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