SB Tech Support
Activity overview
Latest activity by SB Tech Support-
SB Tech Support commented, Ryan, All product support for the MoCA devices have been moved ot the following site. ScreenBeam Retail Support You do need to make sure the Modem is not also MoCA enabled as it could cause a feedb...
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SB Tech Support commented, MartP, Your best options would be to either enable MPS or MoCA privacy so the 2 adapters will only communicate with each other on the coax network and should not interfere with the STB's. Check the...
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SB Tech Support commented, Howard, No, there should be no interference as OTA uses the same 5-1000MHz range as normal cable tv services. You will need to make sure to put a MoCA splitter at the location where the WCB6200Q is...
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SB Tech Support commented, Anthony, You will need to make sure the Miracast feature of your phone is still enabled. If unsure on how to check, you will need to contact the phone manufacturer. ScreenBeam product support has b...
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SB Tech Support commented, Todd, You can do the 2 tests in the following article How to test the MoCA adapters If both tests fail then you will need to replace the adapters.
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SB Tech Support commented, Gsfleck, As stated above, you will need to contact Windstream and let them know about the issue as well and they may need release a firmware that fixes the issue if they cannot resolve the problem ...
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SB Tech Support commented, Barry, This product was discontinued over 7 yrs ago. It unlikely to still be listed by the ISP as a supported device or have any firmware updates available.
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SB Tech Support commented, Carl, We apologize for the delay in responding. Unfortunately, we do not provide any support on this product. You will need to contact the ISP from which you received the device. They may or may no...
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SB Tech Support commented, This would be a question best answered by your ISP, based on the service type and features or your account. The T3280 is the newer generation device of the 2.
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SB Tech Support commented, Dan, We have created a support ticket from your post. A technician willl respond shortly. In the meantime please test the adapters following the steps in this article How-can-I-test-the-MoCA-adapte...