SB Tech Support
Activity overview
Latest activity by SB Tech Support-
SB Tech Support commented, Tony, Looking at the specs of your SBG6700-AC, it does not support MoCA so this will require 2 ECB MoCA adapters.1 ECB will be installed at the modem location in the following setupWall coax outlet...
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SB Tech Support commented, Chris, All support for this device has been moved to the following site retailsupport.screenbeam.com We have created a support ticket for you from the post you created and you should get an email r...
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SB Tech Support commented, Doug, Thank you for the update. Since the C2100T is not an Actiontec device you may want to share this information on the product manufacturers forums as well.
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SB Tech Support commented, Todd, The password can only be changed from the login screen. Right below the option for the username and password is the "Forgot Password" link. Click on that link to change the password.
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SB Tech Support commented, Joseph, You will need to contact the ISP from which you received the device. Each ISP controls which features are enabled/disabled and what access the customers have to those features.
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SB Tech Support commented, Ryan, All product support for the MoCA devices have been moved ot the following site. ScreenBeam Retail Support You do need to make sure the Modem is not also MoCA enabled as it could cause a feedb...
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SB Tech Support commented, MartP, Your best options would be to either enable MPS or MoCA privacy so the 2 adapters will only communicate with each other on the coax network and should not interfere with the STB's. Check the...
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SB Tech Support commented, Howard, No, there should be no interference as OTA uses the same 5-1000MHz range as normal cable tv services. You will need to make sure to put a MoCA splitter at the location where the WCB6200Q is...
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SB Tech Support commented, Anthony, You will need to make sure the Miracast feature of your phone is still enabled. If unsure on how to check, you will need to contact the phone manufacturer. ScreenBeam product support has b...
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SB Tech Support commented, Todd, You can do the 2 tests in the following article How to test the MoCA adapters If both tests fail then you will need to replace the adapters.