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  2. General Frequently Asked Questions
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General Questions

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  • ★ Actiontec Broadband Equipment Energy Information
  • ★ How do I find my wireless password?
  • ★ Is there a Firmware Update for my Actiontec device?
  • ★ MoCA Product Support Pages Moved
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  • ★ Where can I get more information or help for my Actiontec device?
  • ★ Why can't I find the support page for my device? 
  • Are the Actiontec modems and routers upgrade-able?
  • Can I stop using my software firewall or security program on my computers, now that I have the Actiontec Modem or Router?
  • Can the antenna on the Actiontec wireless devices be upgraded?
  • Do the Actiontec routers and modems support File and Printer Sharing? Is there anything that needs to be done, to enable it?
  • How can i get a replacement Actiontec CD/DVD?
  • How can I know the correct VPI/VCI settings to use?
  • How Can I Sign-Up To Be Notified When New Firmware Is Available For My Device?
  • How many (Virtual Private Network) VPN connections can my device support at one time?
  • How many simultaneous wired and/or wireless connections does an Actiontec router or modem allow?
  • I need to open ports on the Actiontec, should I use Port Forwarding or DMZ Hosting? Why?
  • I need to secure my wireless network. What types of wireless security are there and what kind should I use?
  • Is my Actiontec DSL modem or Cable/DSL router a firewall?
  • Is my AT&T network password the same as my AT&T email password?
  • What is Actiontec doing about the industry wide issue of the (WPS) Wi-Fi Protected Setup PIN brute force vulnerability?
  • What is the default IP address to access Actiontec Modems, Routers or Gateways?
  • What is the default username and password for Actiontec modems and routers?
  • What is WPS?
  • When connecting to a WiFi network I get a Security & Privacy message saying the network has been compromised.
  • Why cant I find a manual for my Actiontec device?
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